Virtual Reality Health and Safety Information

  • Before using the headset, we recommend seeing a doctor if you are pregnant, elderly, have pre-existing binocular vision abnormalities or other serious medical conditions.
  • Before using the headset, we recommend seeing a doctor if you have previously had a seizure, loss of awareness, or other symptom linked to an epileptic condition.
  • Before using the headset, remove any tripping hazards from the area. Serious injuries can occur from tripping, running into or striking walls, furniture or other objects, so the area should always be clear for safe use.
  • A comfortable virtual reality experience requires an unimpaired sense of motion and balance. Do not use the headset when you are: Tired; need sleep; under emotional stress or anxiety; or when suffering from cold, flu, headaches, migraines, or earaches; as this can increase your susceptibility to adverse symptoms.
  • Some people (about 1 in 4000) may have severe dizziness; seizures; eye or muscle twitching; or blackouts triggered by light flashes or patterns; and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if you have never had a seizure or blackout before or have no history of seizures or epilepsy. Such seizures are more common in children and young people under the age of 20. Anyone who experiences any of these symptoms should discontinue use of the headset and see a doctor. Driving should not be attempted until all symptoms have subsided.
  • Use of the headset may cause loss of balance.
  • When you first use the headset, ease into it to allow your body to adjust; use for only a few minutes at a time and only increase the amount of time using the headset gradually as you grow accustomed to virtual reality. Looking around when first entering virtual reality can help you adjust to any small differences between your real-world movements and the resulting virtual reality experience.
  • Do not handle sharp or otherwise dangerous objects while using the headset.
  • Remember that the objects you see in the virtual environment do not exist in the real environment, so do not sit or stand on them or use them for support.
  • Remember while using the headset, you may be unaware that people may enter your immediate area.
  • Make sure the headset is level and secured comfortably on your head and that you see a single, clear image.
  • Even after becoming accustomed to the headset, take at least a 10 to 15-minute break every 30 minutes, even if you do not think you need it. Each person is different, so take more frequent and longer breaks if you feel discomfort. You should decide what works best for you.