Interlibrary Loan Frequently Asked Questions

What is ILL Borrowing?

ILL Borrowing is a service that orders articles, books, or other materials not at Laupus from other institutions. Requests can be placed here. Please allow 1-4 business days for articles and up to 10 business days for loans. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright. There are fees for this service (as shown below) for those not affiliated with ECU or ECU Health.

Borrowing Fees

What is Document Delivery?

Document Delivery is a delivery service for materials (articles and books) owned by Laupus Library. We will deliver PDF articles to you through a secure link, which you can then print, save, or download for personal use. Requests can be placed here. Books can also be picked up at the Laupus Library Access Services desk. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright. There are fees for this service (as shown below) for those not affiliated with ECU or ECU Health.

Document Delivery Fees

Why is there a Copyright Notice on my articles?

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified by law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve a violation of copyright law.

How do I cancel a request?

If you need to cancel a request for any reason please email Corey Harmon (harmong18@ecu.edu).

For non-ECU users: If there is a charge, can I pay via credit card?

Yes, please call our Service Desk (252-744-2219) to make credit card payments.

How do I return books that you send me?

Return them in the mail to:

Interlibrary Loan
Laupus Library
2540 Health Sciences Bldg.
East Carolina University
600 Moye Blvd.
Greenville, NC 27834

They can also be returned via campus mail.

Where is the stuff I ordered?

You can check the status of a request by logging into your ILLiad account. You can also email hsldocdel@ecu.edu for an update on your request.

I forgot my ILLiad password. Can you tell me what it is?

No, but we can reset it to a generic password for you. Email hsldocdel@ecu.edu for help resetting your password.

How do I renew a book that I requested through ILL Borrowing?

All interlibrary loan renewals are made at the discretion of the lending library. You can request a renewal by emailing hsldocdel@ecu.edu.

What are Laupus Library’s Lending Policies?

For any questions regarding our lending policies listed below or if you need to send a direct request, please email hsldocdel@ecu.edu.

Requesting Formats Accepted:

• DOCLINE (Symbol: NCUNCC)
• OCLC (Symbol: NEH)
• ALA Forms (Can be emailed to hsldocdel@ecu.edu)
• Corporate Law Firms/Institutions – Please email hsldocdel@ecu.edu to order requests.

Loan Periods: 60 days for most materials. Renewals: Renewals are permitted if the item has not been recalled. Renewals must be made 4 days prior to the due date on the item.

Lending Charges

Payment Options

• DOCLINE – EFTS (Electronic Fund Transfer System)
• OCLC – IFM (Interlibrary Loan Fee Management System)
• Checks
• Credit Cards (please CALL with card information)

Invoices are sent on a monthly basis.

Materials

• Dissertations: Loan hard copy and microfiche.
• Theses: Loan hard copy and microfiche.